Privacy Policy
Last updated: October 1, 2026
Information we process
We process account and workspace information, uploaded media, captions, publishing instructions, schedules, account-onboarding information, time-limited advertising authorization requests and codes, existing-account review information, time-limited new-account verification codes, permission status, audience baselines, support communications, billing status, and technical logs.
When you accept the service agreement, we retain the agreement version, acceptance time, typed legal name, and privacy-preserving keyed hashes of network and browser evidence. The acceptance record does not store your raw IP address.
Existing TikTok account access
NativePort does not request a TikTok password during the initial account review and never requests credentials by email or WhatsApp. If an account is approved and a US device is ready, the customer may submit login details through a separate time-limited dashboard form. The value is encrypted at the application layer, expires after 60 minutes, can be retrieved once by a re-authenticated operator, and its encrypted server copy is deleted immediately after that retrieval. Verification codes use the same one-time process with a 10-minute expiry. We retain timestamps and status records, not the submitted password or verification code.
When TikTok sends an email verification code while NativePort creates a new account, the customer can submit it through the same secure dashboard workflow. It expires after 10 minutes, is available to the assigned operator once, and its encrypted copy is deleted immediately after use.
How information is used
We use information to provide content storage, coordinate US-side device and publishing operations, manage access, process subscriptions, prevent abuse, provide support, and improve reliability. We do not sell personal data or customer content.
NativePort browser extension
The NativePort TikTok research browser extension processes public TikTok post identifiers and engagement counts visible in the active tab locally on the user's device. It uses this information to display exact post times, US time-zone conversions, and a snapshot of visible posting patterns. TikTok URLs, profiles, videos, engagement data, cookies, credentials, and browsing history are not transmitted to NativePort or third parties. The extension stores only the user's display preferences in Chrome's local extension storage.
Service providers and payments
We use contracted database, email, storage, analytics, hosting, and billing providers. Authentication credentials are processed by our self-hosted authentication service and stored in hashed form. Polar acts as merchant of record for purchases and processes billing information under its own privacy terms. NativePort does not store full payment-card details.
With your optional analytics consent, we use Google Analytics and Microsoft Clarity to understand traffic, conversions, performance, and interaction patterns. Vercel Analytics and Speed Insights provide aggregate reliability and performance measurements. Sensitive dashboard fields, uploaded-content details, and account forms are masked from Clarity session recordings.
Retention and security
Information is retained while your account is active and as reasonably necessary for security, legal, and billing obligations. We use access controls, encrypted transport, and application-level encryption for time-limited account handoffs and Spark authorization codes. Encryption keys are stored separately from database ciphertext, but no online service can guarantee absolute security.
Existing-account operational access is removed when the engagement ends or earlier on a valid customer request, subject to platform limitations. Review records and measurement summaries may be retained for billing, fraud prevention, dispute handling, and legal obligations, then deleted or anonymized when no longer necessary.
Your choices
You can access, correct, export, or delete personal information from Account settings. You may also contact us. Some records may be retained when required for fraud prevention, accounting, or legal compliance.
Contact
Questions can be sent to hello@usenativeport.com.